Do you guys do refunds? Yes! If you aren't satisfied with your purchase, you can contact us under the contact tab on our website, send us back the item and get your money back.
How long will it take for my item to arrive? We aim to package and send out your item as soon as possible after the order has been made. We send items out twice a week, usually on thursdays and mondays. Once sent off, the package shouldn't take any longer than 3-5 days to arrive if you live in the UK!
Do you cover postage for returns? Unfortunately we don't. Because we are a small company, we can only afford to pay for the postage one way. However, should you have any questions regarding a product feel free to contact us or some of our influencers to get more information on the item!
I want to purchase an item but your international shipping costs are too high! Contact us under our contact tab on our website and we will look into what country you are trying to order from and if we can decrease the postage for you accordingly, if possible.
How do your pre-orders work? Whenever you purchase an item that is marked as a pre-order item you help us fund the release quicker. Normally after a pre-order is announced it releases within one of the few upcoming weeks after. We also always give you guys an incentive for pre-ordering by for example lowering the cost of the pre-order compared to the actual post-release cost because pre-orders help us out immensly.